Tag Archives: Malind

MIFEE: Latest News Reports

via AWASMifee

January 7, 2013

Representatives of the Lembaga Masyarakat Adat (Customary People’s Association), together with other people affected by the MIFEE mega-agriculture project, made a visit to Papuan provincial capital Jayapura just before Christmas. In meetings with Papuan media, they explained the new problems local communities in the Merauke Area are facing as different companies rush to develop oil palm and sugar cane plantations.

Here is a selection of articles published in local media Tabloid Jubi and Alliance for Democracy In Papua(ALDP).  Amongst the issues the delegation raises are the companies’ broken promises about the facilities they said they would provide or the compensation for the land, pollution, lack of information about the legal status of the land and coercive behaviour from the military that back up the companies.
When they have accepted work in exchange for giving up their forests, wages have been too low to provide for daily needs. They also ask for all company permits to be revoked, as local people have not been involved in decisions about development.

Company’s promise to build education facilities were lies.

Source: http://www.aldp-papua.com/?p=8009

A company’s promise to build health and education facilities for local land owners around its investment site in Muting, Elkobel and Ulilin districts in Merauke Regency, has still not come to fruition.  “It was all lies, we’ve waited until now but there has been no answer. Blueprints have been drawn up, but they remain no more than sketches,” said the head of the Malind Bian Customary People’s Association (Lembaga Masyarakat Adat LMA), Sebastianus Ndiken in Jayapura last Friday.

According to him, when the company was informing the indigenous clans that own the land in Muting District of its plans some time ago, they had promised employment and also to improve education, including giving scholarships to local youth. “We have already asked when this will be, but the company has said not yet, we have no idea when it will actually happen, but they have been operating on our land for some time,” he said.

Mr. Ndiken related that one of the companies operating in Muting is PT Agriprima Cipta Persada (ACP) After about four months of operation, we are starting to see logging of the people’s forests in the area. “Look, here’s the plans I’ve brought with me. It shows plans for a school. The plans are well-drawn, but the school has never materialised,” he repeated.

Amongst the big companies that are developing oil-palm plantations in Merauke are PT Korindo Tunas Sawaerma, PT Bio Inti Agrindo, PT Berkat Cipta Abadi and PT Papua Agro Lestari.

When they move in, the companies say they are only borrowing the land on a 35 year contract, and after that it will return to its owners. “We believed that. But now we have found out that one oil palm company, PT Bio Inti Agrindo, has already obtained a permit for commercial use (HGU). We realised that in principle, HGU rights mean that after 35 years of commercial use the land will be returned to the state. To us this means that the company has failed to settle the issue of our customary rights as the true owners of the land”, he explained.

He is asking for the company to immediately fulfil it’s promises. “We don’t want problems, don’t let what happened in Mesuji occur in the land of Malind Anim. [awasMIFEE note: at least nine farmers, maybe more, have been killed in clashes with oil palm companies in the Mesuji area of Sumatra in the last two years]. We want progress, but progress that doesn’t deceive the people”, he concluded.

The most recent data from the Merauke government was that 10 of the 46 companies with investment plans were actively pursuing their operations in early 2012.

The project location is the local indigenous people’s only source of wood, animals and staple foods. Merauke Regency covers 4.7 million hectares, of which 95.3 percent is classified as forest.

Customary People’s Association wants big companies out of Merauke.
Source: http://www.aldp-papua.com/?p=8004

The Malind Bian Customary People’s Association (LMA) has requested the government to revoke and cancel all location permits of companies in the plantation sector in Merauke Regency, including oil palm.

“We have witnessed ourselves how companies are felling our customary forests that we have always protected and looked after. Destroying the forest has also caused the loss of several varieties of traditional medicine,” said the head of the Malind Bian LMA Sebastianus Ndiken on Friday.

He told of how it is becoming increasingly difficult for people to find sago, animals to hunt, materials for traditional clothing and other traditional items that had previously been found easily in the forest. For them, the damage to the customary forest is also the loss of the Malind Anim culture.

“Companies come to the village but never give us full, clear and true information. The company also doesn’t involve indigenous people and landowners from the outset. Similarly, information about regulations and permits is not given openly,  clearly and in detail, including information about the potential impacts to our  customary land that could arise from those company permits”, he said.

There has never been full involvement of all clans in the process of informing about plans, consultation and verification of which clans own which land, Mr. Ndiken continued. The company only talks to the clan chiefs and community leaders, including district government officials, so the customary lands can be evicted and destroyed. The kind of involvement the LMA would like to see would include attending the process of compiling environmental impact assessments, and consultations and evaluations about those environmental impact assessments.

“The LMA which is comprised of representatives of indigenous communities, has frankly not been involved. Neither have landowners whose land has not yet been evicted and destroyed. This means that not all our desires and aspirations have been properly conveyed”, he said.

According to him, the government, which should have a duty and obligation to protect, respect and advance the people’s rights, is not on the side of the indigenous landowners.

Amongst the large companies operating in the oil palm sector in Merauke are PT Korindo Tunas Sawaerma, PT Bio Inti Agrindo, PT Berkat Cipta Abadi and PT Papua Agro Lestari.

When the companies moved in, the government said that customary land would only be borrowed for 35 years and then returned to its owners. “We believed that. But now we have been told that one oil palm company operating on our land, PT Bio Inti Agrindo, has obtained a permit giving the company commercial use rights (HGU). We realised that in principle, HGU rights mean that land is returned to the state after 35 years of commercial use. To us this means that the company has failed to settle the issue of our customary rights as the true owners of the land”, he
explained.

He also said that this means that the company has deliberately deceived and disregarded the people and erased their customary rights by gaining agreement for commercial use rights. “So we must make clear that if the company wishes to continue using customary land then it must ask for our agreement as landowners and must ensure that the land will be returned to the clans that are the customary landowners once the company’s tenure is finished”, Mr Ndiken said.

He said that the LMA is also demanding the immediate cancellation of all location permits on customary land. The companies must also take responsibility for restoring the forest and giving compensation to people along the Bian river as far as Kaptel. “The government also needs to take action and start tackling the disruption and environmental pollution that the company’s activities have caused.

Yeinan People Reject Oil Palm Company
Source: http://tabloidjubi.com/?p=7652

The Yeinan ethnic group in Merauke Regency, Papua, reject the oil palm company which wishes to operate in their area. This oil palm company is part of the Wilmar Group.

A Yeinan man, David Dagjiay, said to reporters in Abepura on Friday (21/12) that he was currently negotiating with PT Wilmar Group that are trying to start an oil palm plantation in the Yeinan area. “We are still trying to agree some trade-off where we could agree to the company’s presence. On the whole people reject oil palm companies”, he said.

PT. Wilmar Group plans to plant 40,000 hectares with oil palm. However, until now they have not commenced clearing because local landowners have not agreed to surrender their lands. According to David, the Yeinan people inhabit six villages: Poo, Torai, Erambu, Kweel, Bupul and Tanas.  “Out of these six villages, two have agreed to release their land to the company. The other four have not yet agreed”, he stated.

The people don’t want to be lied to. The Malind people have learnt from the  experience of oil palm companies already operating on Malind Anim lands in Merauke. Now they (the Malind Anim people, which includes the Yeinan), are suffering as a consequence of oil palm. They have lost their livelihoods. It is difficult to hunt deer in a forest when the trees have all been cut down by the company. People can also not consume river water nearby because it is contaminated by waste from the oil palm company.

David stated that there was already one company operating in Yeinan, PT Hardaya, which is planting sugarcane. “For us, one company is enough, no need for any more. We accepted the sugar cane company because sugar cane does not need a long time to grow. Oil palm on the other hand, needs a long time. Then it depletes the land leaving it barren and dry”, he said.

State Security Forces are still backing up companies in Merauke.
Source: http://www.aldp-papua.com/?p=8037

To secure logging areas in Merauke Regency, several companies are using the services of Indonesian state security forces.

“And that’s been kept secret, and we want to let people know that. They are involved from the moment when plans are first presented to the people right up until the development starts in the field”, said Paustinus Ndiken, the Secretary of Malind Bian Customary People’s Association in Jayapura.

According to him, the involvement of security forces personnel has meant that it has been easier for the companies to persuade people to surrender their land. “There have been times when they have also been there asking the people to give their land over to the companies, a prominent community member was once even beaten up while the company was presenting its plans. The situation was tense at that moment, I don’t know why, and then a customary leader was suddenly struck by a member of the security forces”, he stated.

He added that the people didn’t agree with police or military intervention in the process of discussions to transfer land rights. “If they want to keep the area secure, fair enough, but don’t get involved in this process – that’s the business of  customary landowners, the government and the companies and no-one else”, he said.

The head of the Malind Bian LMA, Sebastianus Ndiken said that the companies had contracted their land at low prices. In 2007, land was released for 50,000 rupiah per hectare ($6), later it rose to 70,000 Rupiah ($8) and is now 350,000 rupiah per hectare ($40). “We are being very strongly affected. We demand the price rise to 5,000,000 rupiah per hectare ($600). But the company doesn’t agree”, he related.

He also said that the companies had promised to build health and education facilities. “But these agreements have not been met, promises are still just promises”, he said.

David Dagijay, a Yeinan man from Merauke, said that the Malind Anim people do not want to be lied to. “We doubt that the company will ever build a school. Meanwhile, the land contract lasts for 35 years. Don’t let it become the company’s property after that”, he concluded.

The Yeinan area includes Toray, Poo, Erambu, Tanas and Kweel villages.  Yeinan is part of the larger Malind Anim ethnic group.

Workers Frustrated because wages are insufficient.
Source: http://www.aldp-papua.com/?p=8047

Hundreds of employees of PT Berkat Cipta Abadi in Merauke are frustrated because the company is not paying a fair wage for the work they are doing.  Employees are working for a daily wage of 62,000 Rupiah ($6.40).

“That is extremely low, while we are working in the heat. We ask for wages to rise to 80,000 or 100,000 rupiah a day”, said Melkias Masik-Basik, an employee of Berkat Cipta Abadi, in Jayapura.

He said that he has been working in the tree nursery for six months, without being absent a single day. “But it’s physical work. Yeah, this is money we would use for our daily needs”, said the 27-year-old man.

According to him, the company should pay the wages that have been established by law. Only receiving 60,000 a day means that Melkias gets on average 1.8 Million Rupiah a month ($190). If compared with what the company management recieves, it is far less. “That’s what is so frustrating for us, we want a raise”, he said.

PT Berkat Cipta Abadi (BCA) is involved in the oil palm plantation business. Apart from BCA, PT Korindo Tunas Sawaerma, PT Bio Inti Agrindo and PT Papua Agro Lestari are also operational. For Example PT Korindo puts thousands of people to work on oil palm plantations covering tens of thousands of hectares. Korindo is a joint venture between Korea and Indonesia which controls land between Boven Digoel and Merauke Regencies [awasMIFEE note: PT Berkat Cipta Abadi is also a subsidiary company of Korindo].

Neles Tuwong, an activist with the Justice and Peace Secretariat of Merauke Diocese adds that it is the company’s responsibility to provide security for its workers. “This on its own is a problem which must be overcome. I believe that landowners should be getting a bigger share”.

Forest devastation of customary land on the MIFEE estate (File photo)

MIFEE project violates human rights: Joint press release

Joint Press Release,

14 August 2011

Walhi, Pusaka, Sajogyo Institute, Sorpatom, Papuan NGOs Working Group, Sawit Watch, Aman, Huma,  JKPP, KPA, Kontras, Green Peace Indonesia, DtE

MIFEE Project Violates Human Rights

[Translated by TAPOL]

One year after the MIFEE (Merauke Integrated Food and Energy Estate) Project was launched by the central government, the situation of the people in Merauke  has become a matter of grave concern.  The indigenous Malind  people and the inhabitants in Merauke in general have been threatened and marginalised as a result of the conversion of their land and their ancestral forests by the MIFEE Project.

Research undertaken by Pusaka, called  ‘MIFEE does not reflect the aspirations of the Malind people’ drew the conclusion that the MIFEE Project was launched as the illegitimate offspring of the global food crisis for Food, Feed, Fuel and Climate Change (3F and 2C).  MIFEE is called the ‘illegitimate offspring’ because it is not a solution that serves the interests of the majority of the people but is the result of a conspiracy between capitalists and the government in search of economic rent side by side with cramped living conditions for the majority of the people. In the words of Emillianus Ola Kleden, a researcher for Pusaka Foundation, the MIFEE programme will have a number of negative impacts on the social and cultural fabric, the demographics, the social and economic conditions and the environment of the people. These negative impacts  will also worsen the living conditions of many groups living in the areas affected by the project.

Laksmi A Savitri, a researcher for the Sajogyo Institute, came across facts showing that MIFEE is a development model which makes no provision for improving the living standards  of the indigenous people in Merauke and is only focussed on the accumulation of corporate profits. There are three reasons for this, according to Laksmi:  firstly, it fails to respect the concept of land and identity  which is inseparable from the identity and dignity of the Malind people; secondly, it fails to understand the close links between the Malind people’s system of living and the natural resources and the forests, and assumes that the loss of forestry resources will be replaced by opportunities to work as day labourers for the companies; and thirdly, it pays no attention to the process of meaningful social transformation for the Malind people towards a better life in ways and forms that are defined by the Malind people themselves.

According to Billy Metemko, chairman of Sorpatom Merauke, the Merauke Project  has already caused significant damage  to  the social structure of the customary groups who have lost land where they are able to look for food and fulfil their social  needs, like what has happened in Zanegi Kampung in the operational area of PT Medco or Domande Kampung in the operational area of PT Rajawali and Nakias Kampung in the operational area of PT Dongin Prabhawa.  The destruction of these forests has resulted in the destruction of traditional symbols, the source of their livelihood, while in the longer term, it will lead to the wholesale destruction and extermination of traditional communities in Merauke.

Since 2010, Sawit Watch and the Justice and Peace Commission of the Diocese of Merauke (SKP-Merauke) have held a number of meetings in kampungs along the border region between Indonesia and Papua New Guinea in South Papua and have discovered that land has been allocated for palm oil plantations on a massive scale. In the district of Merauke, at least 380,887 hectares have been allocated to ten companies, and 320,000 hectares in the district of Boven Digoel where licences have been issued to eight palm oil plantation companies. Opening up the land to palm oil plantations  on such a large scale has resulted in forest areas in the south of Papua having been turned into mono-cultural  plantations  leading to ecological destruction and the permanent and irreversible loss of its vitally important diversity. The presence of traditional communities  and indigenous Papuan people whose lives still depend on the forests will eventually be uprooted and marginalised as a consequence of development schemes that fail to take account of local wisdom and culture.

Bearing these conditions in mind, civil society in Indonesia has warned the Indonesian government and parliament, the DPR RI, that this project is more harmful than beneficial. Nevertheless the government  seems to have refused to listen to reports about the destruction of the environment, the food culture of the traditional communities and their life spaces and the destruction of Merauke’s forests. Sorpatom (Solidarity of Papuan People Rejecting MIFEE) has on numerous occasions organised activities to reject the  presence of MIFEE. Komali (the Community of Traditional Communities) wrote to the Indonesian president last year expressing the same views about MIFEE.

A field visit to Merauke by the environmental NGO WALHI in June 2011 discovered that during the course of the past year, at least one hundred thousand hectares of natural forest in Merauke have been cleared, including sago hamlets which protected food security  at all times, regardless of the season, and are very adaptable to changes in the climate. The marshlands are threatened  by drought, as a result of which  fish, birds  and deer  that have provided the local people with their source of protein will find it increasingly difficult to enjoy the necessary living space. Eventually, the Economic, Social and Cultural (ECOSOC)  rights will become ever more inaccessible to protection and provision by the state. Berry N. Forqan, the national executive director of WALHI, has stated that it is reasonable to say that the Indonesian government should be regarded as having caused the violation of basic human rights with the MIFEE Project.

Sinal Blegur, a member of the Working Group of NGOs in Papua, said that the violation of these ECOSOC rights will ultimately lead to the violation of  civil and political rights because MIFEE could potentially pave the way for the security forces  to enter the region on a massive scale to protect the operations of the companies.

In view of the above, dozens of local, national and international NGOs  have in the past month jointly produced a report to be submitted  to the Special Rapporteur of the UN on the Right to Food, drawing attention to threats to the right to food  of the traditional communities in Merauke. According to Abet Nego Tarigan, executive director of Sawit Watch, 22 NGOs  have so far signed  this document, representing the traditional communities in Merauke who are the victims or potential victims of the MIFEE Project The report has also been sent to the Committee on the Elimination of Racial Discrimination at the Office of the UN High Commissioner for Human Rights, and the Committee on Economic, Social and Cultural Rights  of the Human Rights Treaties Division.

This means that all civil society organisations which are concerned with the rights and living space for indigenous Papuan people should call on the government to immediately halt all MIFEE activities and Food Estates in general  in Indonesia that are  damaging the environment and forcing the  removal of traditional communities from their traditional land  and areas which they manage. The national, provincial and district governments must stop granting location licences  to companies and hold an inclusive dialogue, in which the Malind people are central, to discuss the allocation of land, the provision of space and development capital for agriculture, in conformity with social transformation that can bring the Malind people self-reliance and dignity.

All this is intended to ensure that similar operations that have resulted in the massive destruction of the environment which have occurred in Sumatra, Java, Kalimantan and Sulawesi  should not be repeated in Papua.

Contacts:

Islah, Manager   of the Water and Food Campaign, WALHI;

Frangky Samperante, Director of Psaka;

A Karlo Nainggolan, staff member of Advocacy, Policy and Legal Defence, Sawit Watch;

Laksmi Savitri, Sajogyo Institute;

Sinal Blegur, member of the Working Group of NGOs in Papua.

AlertNet: Indonesia re-thinks Papua food project – report

http://www.trust.org/alertnet/blogs/alertnet-news-blog/indonesia-re-thinks-papua-food-project-report

By Thin Lei Win

A member of the Koroway tribe walks up a ladder to his house at a forest near Merauke city in Indonesia's Papua province in this May 18, 2010 handout photo.A member of the Koroway tribe walks up a ladder to his house at a forest near Merauke city in Indonesia’s Papua province in this May 18, 2010 handout photo.

BANGKOK (AlertNet) –Indonesia’s government is considering moving its controversial food security project from Merauke, on the island of Papua, to East Kalimantan province, on Borneo island, due to lack of progress in the past two years, the Jakarta Globe reported.

Under MIFEE (Merauke Integrated Food and Energy Estate) plans, 1.63 million hectares of forest which form the basis of life for some 200,000 indigenous people in the Merauke area would be used to grow rice, palm oil, soya bean and corn among other crops.

Earlier this month, AlertNet reported criticism from rights activists that MIFEE threatens indigenous people and the forests and ecosystems in the area.

They also said the government has failed to sufficiently consult the native residents over the impact, which will include losing their customary lands, an influx of migrants from the rest of Indonesia and decreased quality of the ecosystems which people rely on for food and for their livelihood.

The minister of agriculture, Suswono, said on Monday that 200,000 hectares of land available in East Kalimantan could be used for agriculture, according to the Globe.

“The principle of the food estate is finding enough land for an agricultural zone. It doesn’t have to be in Papua,” the Globe quoted the minister as saying.

“[The East Kalimantan site] may not as big as Merauke, but it is more feasible. It has been two years since we floated the plan, but there has been no progress at all.”

Indonesia annually imports 2 million tonnes each of rice and soybean, and the nation needs to be able to feed its people without importing food, he added

Indonesia food security project threatens Papuan way of life – activists

http://www.trust.org/alertnet/news/indonesia-food-security-project-threatens-papuan-way-of-life-activists

Source: Alertnet // Thin Lei Win

05 Aug 2011 14:07

NOTE: West Papua Media proudly provided fixing services for Reuters AlertNet for this article and further investigations.  

A member of the Koroway tribe walks up a ladder to his house at a forest nearMerauke city in Indonesia’s Papua province in this May 18, 2010 handout photo. REUTERS/Suntono-Indonesia statistic agency/Handout

By Thin Lei Win

BANGKOK (AlertNet) – Indigenous Papuans are at risk of further marginalisation and the forests and ecosystems on which they rely face destruction due to an ambitious food security project by the Indonesian government, activists say.

Under MIFEE (Merauke Integrated Food and Energy Estate) plans, 1.63 million hectares of forest which forms the basis of life for some 200,000 indigenous people in the Merauke area would be used to grow rice, palm oil, soya bean and corn among other crops.

Indonesia is seen as a key player in the fight against climate change and is under intense international pressure to curb its rapid deforestation rate and destruction of carbon-rich peatlands.

Activists accuse the authorities of not sufficiently consulting the Malind Anim people about the project, which they say pose a double threat to local Papuans. Not only would they lose their customary lands, but they would also face an influx of migrants from the rest of Indonesia — further marginalising communities that feel disenfranchised by what they say is the government’s exploitation of natural resources at their expense.

“If this project goes ahead, it means we will lose everything – we will lose our land, our culture, our livelihood, our food,” Rosa Moiwend, a Papuan activist whose family still lives in Merauke, told AlertNet.

The transition from forest to farm and plantation land would have a “tremendous” impact on natural ecosystems, Carlo Nainggolan from Indonesian rights group Sawit Watch, said.

“Indigenous people who have made use of natural forests to meet necessities of life will experience a dramatically decreased quality of life and well-being,” he said.

Department of Agriculture officials did not respond to a request for comment.

STRAINED TIES

Papua, two provinces on the west half of New Guinea island, has long suffered strained ties with Indonesia which took over the area from Dutch colonial rule in 1963. And this week, thousands of indigenous Papuans them marched on the parliament in the capital of Papua, demanding a referendum on independence from the archipelago.

Despite being home to a mine with the world’s largest gold and recoverable copper reserves, Papua is one of the least developed regions in Indonesia. According to the United Nations, 40 percent of Papuans live below the poverty line of $1.25 a day, compared to the national average of 18 percent.

Both the central and regional governments have hailed MIFEE as the answer not only to Indonesia’s growing concerns about food shortages but as a source of exports.

The project is expected to produce close to 2 million tonnes of rice, almost 1 million tonnes of corn, 2.5 million tonnes of sugar and close to 1 million tonnes of crude palm oil, according to local media reports.

However, activists point out that the staple food for Papuans is sago, a starch derived from sago palm, not rice. And they say there has been discontent in some areas where compensation from companies clearing and managing the land was deemed insufficient.

Despite a recent government pledge to resolve land tenure conflicts and protect the rights of people in forest-based communities, activists say most locals remain in the dark about the project.

“People from the village, when asked about MIFEE project replied, ‘MIFEE is a car that frequently crosses the road that reads MIFEE (on the body of the car)’,” Sawit Watch’s Nainggolan said.

LOSING A WAY OF LIVING

The massive scale of the project and nature of the indigenous people’s skills – many make a living hunting and gathering rather than farming – means a huge workforce is likely to be imported from outside Papua, activists say.

Sawit Watch estimate that some 5 million workers were needed to work the land, or four labourers per hectare. Yet, based on the 2009 census, the number of people native to Merauke was 195,577, Nainggolan said.

The low levels of education, knowledge and Indonesian language skills also mean indigenous Papuans are likely to be only involved in MIFEE as low-skilled labourers despite the loss of their land and livelihoods, he said.

Moiwend summed up the anger felt by activists.

“If the Indonesian government says that we are a part of them, that we are their brothers and sisters like they say, why do they do this project?,” she said. “They don’t want us to live in our own land. They want to kill us with this project.”

PT Medco refuses to pay compensation for Papuan land used for three years

[COMMENT: Here is a major company bemoaning its fate if required to pay compensation for Papuan land, without acknowledging that its operations have certainly led to the devastation of the livelihoods of the people whose land it has been using for three years. How does one weigh the demise of a company against the lives and livelihoods of indigenous Papuan people who are bereft of the land that is the very heart and soul of their physical and spiritual beings?  This is the first time we have read reports  about the absence of any compensation for Papuan people. It sums up a problem besetting Papuan people across the length and breadth of West Papua. TAPOL]JUBI, 21 April 2011

The inhabitants of Sanggase kampung, district  of Okaba, district of Merauke, have submitted a demand for compensation of sixty-five billion rupiahs from PT Medco for their operations in the kampung for the past three years, but they have had no response from the company.

In other words, the company has simply washed its hands and is not prepared to pay any compensation.

At a meeting held on Thursday this week with the district chief (bupati) of Merauke which was also attended by representatives of the local administration and military chiefs, as well as a number of local people, the representative of PT Medco in Papua Aradea Arifin,  said that paying compensation  of sixty-billion rupiahs  would mean that the company would not be able to function any more.

He said that the land being used by the company is 2,800 hectares. Should such a large amount of money be paid in a case like this?. ‘It simply means asking us to close down our company,’ he said. ‘So it is quite impossible for us to pay the community such a huge amount of money.’

He claimed that during the years of its operations in Kampung Boepe, the company had  given assistance to the local people in the form of building houses, building a church, provided motor cycles and so on which he claimed meant that the company  had acknowledged the problems confronted by the people there